Error message - Error initializing @aaui/core | Community
Skip to main content
hr6487
New Participant
Jan 20, 2023 4:51 PM UTC
Solved

Error message - Error initializing @aaui/core

In Chrome and Edge, I get the following error message when attempting to access analytics.  I can access in Chrome Incognito and FF.  I've cleared cache for starters, and still get the error.  Thought I'd see if anyone has solutions here.

 

Advanced Details:
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
yuhuisg
yuhuisgAccepted solution
New Participant
Jan 23, 2023 4:42 PM UTC

Try logging out, deleting all "adobe"-related cookies in your browser, then logging back in.

If that doesn't work, check if you have any browser extensions that are running in your normal Chrome/Edge browser windows but not in Chrome/Edge private windows nor Firefox.

View reply

3 replies

agdes
New Participant
Feb 27, 2024 9:14 PM UTC

It was a tag debugger/ad blocker for me. 

It does have to do with the cookies, check the tag debuggers and ad blockers you have in Chrome extensions and de-activate them for AA.

Hope it works for you all too 🙂

Translate
    VitugJennifer
    New Participant
    May 18, 2023 6:34 AM UTC

    i encountered the same error using FF, Chrome, Edge, Chrome Incognito in both my personal laptop and my company issued laptop 😞 😞 😞  and i am not a "Support Entitled" user and our helpdesk is repeatedly telling me they already gave me access , which i keep attaching the error log, and they are not getting anything fixed/resolved 😞   WHERE do i get help ?

    Translate
      yuhuisg
      yuhuisgAccepted solution
      New Participant
      Jan 23, 2023 4:42 PM UTC

      Try logging out, deleting all "adobe"-related cookies in your browser, then logging back in.

      If that doesn't work, check if you have any browser extensions that are running in your normal Chrome/Edge browser windows but not in Chrome/Edge private windows nor Firefox.

      Translate
      Terms & ConditionsAccessibility statement

      Loading footer...