Error that appears after logging into Adobe Analytics | Community
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SunghunYo
Level 2
Aug 23, 2024 6:53 AM UTC
Solved

Error that appears after logging into Adobe Analytics

Why is this error occurring?

 

[Error code]

Please submit this error id to Adobe Client Care for further diagnosis: 6584b252-db75-4b0c-bab6-50f23c976038
Please submit this error id to Adobe Client Care for further diagnosis: c1579a39-932a-4787-bc49-325804061a8

 

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bjoern__koth
bjoern__kothAccepted solution
New Participant
Aug 23, 2024 7:13 AM UTC

Hi @sunghunyo 

maybe it was caused by a release window which can happen.

 

Typically, in these cases go to https://status.adobe.com/ and check if any major changes or issues are in your region.

Does the issue still exist?

 

Cheers

 

Cheers from Switzerland!
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3 replies

Krishna_Musku
Krishna_Musku
New Participant
Aug 27, 2024 6:32 PM UTC

@sunghunyo There was a minor issue noted by adobe system status during that time, but resolved on the same day. If it is still persisting for you please log a client care ticket.

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Isha__Gupta
Isha__Gupta
Level 1
Aug 23, 2024 9:36 AM UTC

Hi @sunghunyo ,

 

Along with what @bjoern__koth mentioned, I also try to login using Incognito or login again after clearing browser cache/cookies. If the issue still persists, and you can not see anything on https://status.adobe.com/, you need to raise a support ticket with client care.

Best,

Isha

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    bjoern__koth
    bjoern__kothAccepted solution
    New Participant
    Aug 23, 2024 7:13 AM UTC

    Hi @sunghunyo 

    maybe it was caused by a release window which can happen.

     

    Typically, in these cases go to https://status.adobe.com/ and check if any major changes or issues are in your region.

    Does the issue still exist?

     

    Cheers

     

    Translate
    Cheers from Switzerland!
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