ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b | Community
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julianaa8264501
julianaa8264501
New Participant
Aug 10, 2018 8:55 AM UTC
Solved

ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

Hi,

I  created a Adobe ID and then I linked with my clients analytics account, now when I try to login to Adobe Analytics this error appears:

ERROR

You do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

What can it be? How do I solve this?

Thanks,

Juliana

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PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Aug 14, 2018 7:52 AM UTC

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

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1 reply

PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Aug 14, 2018 7:52 AM UTC

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

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