eVars not showing as option in Reports | Community
Skip to main content
bobc76334831
bobc76334831
New Participant
February 16, 2022
Solved

eVars not showing as option in Reports

  • February 16, 2022
  • 3 replies
  • 1858 views

I have defined a series of custom eVars and can see them in the debugger, however they are not available as an option in Reports. What am I missing?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by RaawiMahendru

Hey @bobc76334831 - Can you double check if the evars are enabled in the report suite ? Sometimes it is enabled in the dev report suites and disabled in prod, may be this is a basic check, but didn't want to assume. Also, lyou can go to Key Metrics report and check the actual latency for the report suite in question, as seen below.

 

3 replies

R
RaawiMahendruAccepted solution
New Participant
February 16, 2022

Hey @bobc76334831 - Can you double check if the evars are enabled in the report suite ? Sometimes it is enabled in the dev report suites and disabled in prod, may be this is a basic check, but didn't want to assume. Also, lyou can go to Key Metrics report and check the actual latency for the report suite in question, as seen below.

 

    S
    seunghyunc36227
    Employee
    February 16, 2022

    Hi @bobc76334831! Generally, a variable (prop or evar) need up to 90 minutes for appear in report. However, if you want the value immediately, please confirm on Report & Analytics with "Include Current Data". 

    Please confirm below URL about Current Data as well.

     

    - Current Data

    https://experienceleague.adobe.com/docs/analytics/analyze/reports-analytics/current-data.html?lang=en

     

    Thanks!

    nilotpal
    nilotpal
    Employee
    February 16, 2022

    Hi @bobc76334831,

    The custom eVar values that you see in the debugger is not immediately available in Analytics Workspace and Reports.

    It can take upto 2 hours to reflect in the reporting depending on the latency on your report suite.

     

    Other things that you should consider checking:

    • if correct tracking server is configured
    • if the data is being sent to the correct report suite
    • if the eVar is enabled for that report suite

    Hope this helps! 

     

    Terms & ConditionsAccessibility statement

    Loading footer...