events added to product string not showing up in reports | Community
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whythis
New Participant
Mar 3, 2022 5:43 PM UTC
Solved

events added to product string not showing up in reports

I am passing 3 events  one for each  tax, shipping, handling at the end of the product string. These are firing in the Omnibug but in reports there is no data. The events are set as “currency”. Where and what should I correct? Please help. Thank you.

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vidurb80577666Accepted solution
Employee
Mar 4, 2022 2:37 AM UTC

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

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4 replies

vidurb80577666Accepted solution
Employee
Mar 4, 2022 2:37 AM UTC

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

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    monicap54648118
    monicap54648118
    New Participant
    Mar 4, 2022 2:53 PM UTC

    Thank you all for your inputs. The mistake was not adding the 
    s.events = s.apl(s.events,"event81,event82,event83", ",", 2); properly.

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    yuhuisg
    yuhuisg
    New Participant
    Mar 4, 2022 2:30 AM UTC

    Did you set the product string properly? Note that even a wrong punctuation mark or the wrong order will cause data to not be recorded properly. Documentation: https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/products.html?lang=en#s.products-in-appmeasurement-and-custom-code-editor

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      kaush1889
      kaush1889
      Level 2
      Mar 3, 2022 7:23 PM UTC

       

      A few checks:

      - What is the currency code set with the AA call?

      - Are you passing any other event (mainly ecommerce) with these events?

      - Is product string populated? 

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