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New Participant
April 30, 2025
Solved

Fail to load in edge

  • April 30, 2025
  • 2 replies
  • 437 views

Hi,

I am getting this messages when connecting with the VPN while my collegues can access without problem. 

This is happeing in Edge, I have erased cookies and everthing but it is still not working.

 

When I try with a new computer, the problem doesn't exist in the beginning, but in a few days it starts again.

 

 

Can you help me, please?

Thank you!!

Best answer by Jennifer_Dungan

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?

2 replies

Sukrity_Wadhwa
Employee
May 6, 2025

Hi @lauragoico,

Were you able to resolve this query with the given solution or was this something you were able to figure out on your own or do you still need help here? Do let us know.

Thanks!

Sukrity Wadhwa
Jennifer_Dungan
Jennifer_DunganAccepted solution
New Participant
April 30, 2025

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?