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CelinaP
New Participant
Apr 26, 2024 2:13 PM UTC
Solved

Failed to Load Page Message only happening on Chrome

Experiencing an error loading Adobe Analytics on Chrome. Adobe Analytics works on Safari or incognito in Chrome, however.

 

I already deleted cookies for all of Chrome -- as was the solution in this forum when the person was seeing the error message in Edge only -- but I'm still experiencing the issue.

 

Any tips on how to get Adobe Analytics back working on Chrome?

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FarazHusain
FarazHusainAccepted solution
Employee
Apr 26, 2024 3:24 PM UTC

Hey @celinap Can you check if you have any browser safety plugins or adblocker plugins in your Chrome browser? If so try disabling them and check. I think this could be one of the reason it would be working in incognito as extensions are not explicitly enabled in incognito. 

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2 replies

FarazHusain
FarazHusainAccepted solution
Employee
Apr 26, 2024 3:24 PM UTC

Hey @celinap Can you check if you have any browser safety plugins or adblocker plugins in your Chrome browser? If so try disabling them and check. I think this could be one of the reason it would be working in incognito as extensions are not explicitly enabled in incognito. 

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    CelinaPAuthor
    New Participant
    Apr 26, 2024 4:14 PM UTC

    Thank you, @farazhusain !  Disabling my adblocker plugin did the trick.  I appreciate the help.

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