Form Abandonment
I am trying to answer a few questions for a form that has 5 steps. I need to be able to capture:
- How long a user took to complete each step
- How far they went on the form (ie completed 20% ( through step 1), completed 40% (through step 2) and so on)
- What errors they receive once they hit the proceed button (ie. first name was blank, so they have to fill that in)
- How many times each error is made
My developer wrote the following but is not familiar with Adobe Analytics:
window.formLayer = { Progress: [
{
'element':[HTML ELEMENT HERE],
'percentComplete': '100%',
'progressFailureCount': 10,
'stepsData':[
{
'timeSpent': 5.2,
'timesVisited':2,
'progressFailureCount': 10,
'elementNamesFailed':[
{
'name':'price'
'progressFailureCount':3
},
{
'name':'datePurchased'
'progressFailureCount':7
},…
]
},
{
'timeSpent': 1.3,
'timesVisited':1,
'elementNamesFailed':[]
}
]
}
]
}
I am going to trigger a rule each time a user presses the "Next" or "Previous" button on the form to assign evars and props, but I think I'm going to get incorrect values.
Has anyone done this kind of reporting before? Help is much appreciated!
