Solved
Frequent RealTime Analytics crash
My company is seeing frequent (multiple times per day) crashes of RealTime across all of our sites. Is this a known error? Is there a fix in sight?
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Hi John, to get in touch with customer care, you'll want to first become a Supported user. After doing so, you'll have the ability to log in to the customer portal and create a ticket. Be sure to give them specific information like the login company, report suite, and specific real-time report that keeps zeroing out. Once the agent is able to see the issue, they'll be able to determine the best route to resolution.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.