Getting Profile is not valid error when using API 2.0 | Community
Skip to main content
I
in_kook65578246
New Participant
October 22, 2018
Solved

Getting Profile is not valid error when using API 2.0

  • October 22, 2018
  • 3 replies
  • 6171 views

Hi All,

I'm trying to integrate adobe analytics 2.0. I have successfully got my access token and globalCompanyId according to this document:

Documentation .

However, whatever codes I use to get access to the report suite (https://analytics.adobe.io/api/XXXXX/users/me && https://analytics.adobe.io/api/XXXXX/reports ), it keeps return:

{

    "error_code": "403025",

    "message": "Profile is not valid"

}

I have admin accessibility of our adobe analytics account and there are available data inside the report suite.

Is there anything I need to do to enable the profile? Or any suggestion?

Thanks a lot.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by in_kook65578246

I found the problem: I created the Documentation under the wrong company. However the problem is that I do not have right to create one under the correct company.

3 replies

I
in_kook65578246AuthorAccepted solution
New Participant
October 23, 2018

I found the problem: I created the Documentation under the wrong company. However the problem is that I do not have right to create one under the correct company.

I
in_kook65578246Author
New Participant
October 23, 2018

I
isinha
Employee
October 22, 2018

If you are a System Admin in the Experience Cloud and using an Adobe ID + the global company ID is correct, there shouldn't be any further issues.

If you feel the above details are correct, please reach out to Client Care using clientcare@adobe.com (or through a supported user) and we will be happy to look into it for you and assist.

Thanks!

Terms & ConditionsAccessibility statement

Loading footer...