How to get unique page views or unique visitors in Customer Journey Analytics (2023)? | Community
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haleyb1
New Participant
August 18, 2023
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How to get unique page views or unique visitors in Customer Journey Analytics (2023)?

  • August 18, 2023
  • 1 reply
  • 1629 views

Hi All, 

 

My company transitioned from Google Analytics to Customer Journey Analytics in July 2023. In Google Analytics, I recorded unique page views, not total page views. How can I find unique views in CJA? Alternatively, is there a way to find unique visitors?

 

I have seen older questions on this platform that attempt to answer my question, but the features mentioned are no longer available in CJA. 

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Best answer by Jennifer_Dungan

I don't have CJA, but it should be similar to Adobe Analytics, they have a lot of similarities and are based on a lot of the same architecture.

 

Basically, you just need to use "non-repeating instances" in a segment definition:

 

 

 

Here I use the "Page" Dimension, which when you start will look like

 

Since I am not looking for a specific page, I change it from "equals" to "exists"

 

The last step is to select the gear on the dimension, and select "Non-Repeating Instance":

 

Now you can stack this segment with your Page View Metric, and even put it side by side with Page Views to see the difference:

 

1 reply

Jennifer_Dungan
Jennifer_DunganAccepted solution
New Participant
August 18, 2023

I don't have CJA, but it should be similar to Adobe Analytics, they have a lot of similarities and are based on a lot of the same architecture.

 

Basically, you just need to use "non-repeating instances" in a segment definition:

 

 

 

Here I use the "Page" Dimension, which when you start will look like

 

Since I am not looking for a specific page, I change it from "equals" to "exists"

 

The last step is to select the gear on the dimension, and select "Non-Repeating Instance":

 

Now you can stack this segment with your Page View Metric, and even put it side by side with Page Views to see the difference:

 

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