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reddy24097613
Level 2
Jul 28, 2020 8:10 PM UTC
Solved

How to Join App and Web report suites

How to join App and web (.com) report suites if the same user if switching between app and .com?

 

 

 

 

Thanks in Advance,

 

-Reddy

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sucagarw
sucagarwAccepted solution
Employee
Jul 28, 2020 8:16 PM UTC

Hi,

 

With Adobe SDK implemented you can identify the visitor as a same visitor and  ensure that visitors are not identified separately as they move from the native to mobile web. However this works one way only from App to Web.

 

For implementing the same, you can follow below help document links.

iOS

Android

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2 replies

khurshid
khurshid
Employee
Jul 29, 2020 6:58 PM UTC

One way to achieve this is to use a multisuite tagging to send the data to a global report suite from the app as well as the web site. You would need to make sure you have stitching the visitors from app to going to website and vice versa.

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sucagarw
sucagarwAccepted solution
Employee
Jul 28, 2020 8:16 PM UTC

Hi,

 

With Adobe SDK implemented you can identify the visitor as a same visitor and  ensure that visitors are not identified separately as they move from the native to mobile web. However this works one way only from App to Web.

 

For implementing the same, you can follow below help document links.

iOS

Android

Translate
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