HUGE spike in direct/bouncing traffic | Community
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devancalhoun18
Level 3
Jun 17, 2019 2:48 PM UTC
Solved

HUGE spike in direct/bouncing traffic

Hi - we are experiencing a huge increase in traffic from ~20 IPs, all with over 3000 visits in the past week. Our normal "direct" source hit counts are around 5k - this past week we soared over 130k. Every week I check a data warehouse report that shows me visits by IP and I block any weird ones in the bot rules. However, this is an extremely large number and I'm concerned about what is happening. Adobe support is telling me I need to set up VISTA rules but I'm not sure what is going on. Does anyone have experience with this issue or have suggestions on what could be happening?

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    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    Level 10
    Jun 17, 2019 5:07 PM UTC

    Hi devanm60563341,

    Have you already enabled IAB bot filtering rules and they did not help?

    Consider the following approach if you are happy with a regular manual review of Bot traffic:  Advance Your Bot Filtering Powers | Adobe Blog

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    devancalhoun18Author
    Level 3
    Jun 17, 2019 4:55 PM UTC

    Hi Arun,

    When I've pointed out the traffic that is a HUGE spike and bouncing at 100% and all from a handful of IP addresses, Adobe is suggesting it is bots  and I should filter out the traffic. I can't keep up with bot rules (there are SO many coming in each week) that they suggested VISTA rules.

    I'm trying to understand the cause of the spike and what can be done to prevent it - I'm not familiar with bot-type activity best practices!

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    PratheepArunRaj
    PratheepArunRaj
    New Participant
    Jun 17, 2019 4:52 PM UTC

    Dear Devan,

    Sorry, not sure why VISTA Rule is needed here? Any you give us some more background on Adobe's suggestion on VISTA rules?

    Thank You!

    Arun

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