I cannot see the referreal domain from another website. How can i fix it? | Community
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Luca_Lattarini
Luca_Lattarini
Level 9
Aug 31, 2023 8:36 AM UTC
Solved

I cannot see the referreal domain from another website. How can i fix it?

Hello guys,

 

I am checking why i am not able to track users who come from a external website. What shall i check? Processing Rules?

Thnaks

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Level 2
Aug 31, 2023 3:03 PM UTC

If it's one specific website, the issue may be that the website coded their links with a "noreferrer" directive, which means there is nothing you can do (except ask them to remove that on their side).

 

Referrers is collected from the headers of an Internet Request, if a site uses "noreferrer" directive it will not send the data, meaning you cannot get anything.

 

If everything is missing, then it's likely a config issue in your implementation. 

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2 replies

Jennifer_Dungan
Jennifer_Dungan
Level 2
Aug 31, 2023 2:58 PM UTC

Is the problem with one specific website? Or you have no referral data at all?

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Level 2
Aug 31, 2023 3:03 PM UTC

If it's one specific website, the issue may be that the website coded their links with a "noreferrer" directive, which means there is nothing you can do (except ask them to remove that on their side).

 

Referrers is collected from the headers of an Internet Request, if a site uses "noreferrer" directive it will not send the data, meaning you cannot get anything.

 

If everything is missing, then it's likely a config issue in your implementation. 

Translate
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