I have been getting "Unable to retrieve company mappings" since today | Community
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oceb
New Participant
November 6, 2023
Question

I have been getting "Unable to retrieve company mappings" since today

  • November 6, 2023
  • 1 reply
  • 1441 views

Hey there, 

I have been getting this message since today, the report was running fine until today. API 1.4

Has anything changed?

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1 reply

Jennifer_Dungan
Jennifer_Dungan
New Participant
November 6, 2023

There seems to be some ongoing issues on Adobe, maybe that's causing issues with the API?

https://status.adobe.com/

 

Maybe try again once the issue is over... if you are still having issues, I haven't heard of any new version deprecations, so you may have to contact Client Care to see if they can get error codes for the issue?

FarazHusain
FarazHusain
Employee
November 8, 2023

A bug has been logged at our end. @oceb Can you please log a ticket as well and share the logs?

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