I'm seeing some pages with a number of unique visitors but 0 page views | Community
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eshwar_gowda
New Participant
Apr 21, 2022 4:41 PM UTC
Solved

I'm seeing some pages with a number of unique visitors but 0 page views

Hi,

 

I'm seeing some pages with a number of unique visitors but 0 page views. But number of Unique visitors are not more than 1 or 2. Any help on what could be the reason.

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Pankaj_SabharwalAccepted solution
Level 5
Aug 3, 2022 4:15 PM UTC

Hi @eshwar_gowda 

 

Debugging the adobe analytics server call might help. Check for segments or filters. 

Can you provide a screenshot or more details so we can help you further.

 

Thanks

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5 replies

Pankaj_SabharwalAccepted solution
Level 5
Aug 3, 2022 4:15 PM UTC

Hi @eshwar_gowda 

 

Debugging the adobe analytics server call might help. Check for segments or filters. 

Can you provide a screenshot or more details so we can help you further.

 

Thanks

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Alexis_Cazes_
Alexis_Cazes_
Level 10
Apr 26, 2022 6:27 AM UTC

Could we have a screenshot of what you are seeing ? 

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FrederikWerner
FrederikWerner
New Participant
Apr 22, 2022 6:46 AM UTC

I've seen this happen with custom page dimensions, where events on the page will correctly increment Unique Visitors but not Page Views. Are you using the builtin Page dimension or a custom Prop or eVar?

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    eshwar_gowdaAuthor
    New Participant
    Apr 22, 2022 9:58 AM UTC

    Thanks Fredrik, I'm using builtin Page dimension.

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      FrederikWerner
      FrederikWerner
      New Participant
      Apr 22, 2022 10:39 AM UTC

      Thank you for clarifying!

      There are some conditions where something like this may happen, like in a table that also includes Entries, Exits, Bounce Rate, and some other Visit-scoped metrics. This could also be due to a Segment that filters out Page Views but keeps the individual Page in the result set. Last, but not least, there could be a Processing Rule that unsets the Page Name at data collection.

      Maybe some of those things apply to your case too?

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      Learn more about Adobe Analytics and Customer Journey Analytics on my blogNeed help with Adobe Analytics or Customer Journey Analytics? Let's talk!
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