If it is different browsers with same machine - single visit or multiple visits? | Community
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hari_prasad_thu
Level 2
May 21, 2016
Solved

If it is different browsers with same machine - single visit or multiple visits?

If a visitor removes the cache/cookies( Ex: Chrome) and opens new browser (Ex: Firefox), does it calculate as a separate visitor or same visitor?

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    TanmayMathur
    TanmayMathurAccepted solution
    Employee
    May 23, 2016

    Hi Hari,

    If a person visits a site from a laptop and the same site from a mobile he will be counted as two different visitors and two different visits as well. I hope this clarifies your doubt. Thanks!

    Tanmay

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    4 replies

    hari_prasad_thuAuthor
    Level 2
    May 23, 2016

    Hi Tanmay,

    Thank you for your answers.

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    TanmayMathur
    TanmayMathurAccepted solution
    Employee
    May 23, 2016

    Hi Hari,

    If a person visits a site from a laptop and the same site from a mobile he will be counted as two different visitors and two different visits as well. I hope this clarifies your doubt. Thanks!

    Tanmay

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      hari_prasad_thuAuthor
      Level 2
      May 23, 2016

      Hi Tanmay,

      Thank you for the clarification but what about the different devices like mobile and laptop with the same IP address?

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      TanmayMathur
      TanmayMathur
      Employee
      May 23, 2016

      Hi, 

      Visits from multiple browsers on the same machine by the same person are credited as two separate visits.

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