Adobe Analytics

Using Adobe Analytics for performance measurement of our website. Using the 'key metric summary' visualization, I am not able to clear the field 'comparison date range' even though it is optional. The default is 'previous month,' and when I click 'x' to clear the field, it gets stuck loading and never updates (see attached photo). If I click build, the comparison date range persists. Does anyone else have this problem, and any solutions?

Hello fellows, I have a question with segment scroll data interpretation. Why the scroll: less than 25% seen is 100%?Is it because I put two pages into the filter so that the number got wrong?Thank you for answering.

Does anyone facing the issue where Adobe Analytics Workspace is showing 'Unknown' for Download Links and Exit Links data? Is there any reason & a possible solution for this issue?[Added Images]

Hi, I've signed on to Report Builder and running the smallest simplest query that's never given me issues. However, today when attempted to run it, I received the following error: "A system error has occurred, invalid authentication credentials" Is there a known system issue?

We are launching a feature that allows customers to add multiple items to cart with a single click. How would you design a data layer to support this? Would you set up multiple product objects or use and array?  Does anyone have an example of how the add to cart would work? Do you fire the scadd event once or multiple  times?  Any guidance here would be helpful!    

We are using Adobe Analytics only, but haven't yet licensed Adobe Advertising. However I have successfully integrated data from Google Ads using these instructions:A Guide to Advertising Analytics | Adobe AnalyticsThe resulting advertising data looks fine and precisely matches what I can see in Google Ads. However when I try to report other metrics such as Visits or Page Views against the Advertising (AMO) dimensions, the numbers are tiny and obviously wrong (I also track the campaign visits using tracking codes and those numbers are much higher). See an example here:  According to the above documentation, breaking down Advertising dimensions with other metrics is possible. It says: "The AMO ID is connected to a visitor’s profile when a visitor land on the site from a paid search ad. As such, the AMO dimensions can be used to break down both the AMO metrics provided by this integration as well as any data captured downstream by the visitor (visits, visitors, page views,

Hi,   I am setting up video tracking via Adobe Analytics for the first time. I made use of the Adobe YouTube Extension from here for this: https://d1a2d0h96mvhgv.cloudfront.net/3/104659/c15db1ba-8b77-499f-836d-ba9455f0bff2.pdf   While the dev team has ensured the video on the website has the YouTube iframe along with the enablejsapi parameter active, the extension is not working as expected.    I initially followed the guidelines from the document above to set this up, but the rule was not firing. Then I changed the event from firing upon the YouTube event to a click event, and the rule now fires but without setting the data elements for the Youtube Video. I get the following (see screenshot below) when I tried to debug the data elements. Please note that I already set the data elements duration to None, but the elements are still not set upon a click on the YouTube video.   How can I ensure the data element is set?   Thank you. 

Hello everyone,I was trying to create a zero revenue report for one of my clients on the workspace dashboard.I was trying to capture the revenue values that are zero for a particular dealer for a specific region during a time frame say like last one month.If the revenue is "0" , the orders should also show "0" right, but i get values for both the orders and units though the revenue is "0" which is not correct.Can somebody educate me on this.Thanks,Udaya 

Hi All, When using PowerBi with the 2.0 (Beta) implementation for analytics, whenever I try to add "Year" from "Date Granularity" I am getting this error which seems to be saying that "Year" is a string (I can't see a method to change this either):   Has anyone encountered this before?  

When hitting the report API, is it possible to provide an alternative timezone for bucketing? As an example we have multiple report suites that span different local time zones. It would be beneficial to obtain all of these metrics at either UTC or ET. I don't see anything in the docs here, let me know if I'm just missing it in the docs.https://developer.adobe.com/analytics-apis/docs/2.0/guides/endpoints/reports/

Hello, In my company we've been through many iterations of our ETL pipeline using the DW extract from Adobe Analytics. Most recently, Adobe representatives have told us we should start using the Data Feed method for our ETL instead.I asked support directly if they could share any technical documentation that would support the recommendation they made and didn't receive a response.I guess I am looking to understand what are the use cases for each method and why Data Feeds is the recommended method of extraction for ETL.Thanks,Ana

Hi, Having issues on these 3 channels. Any thoughts or suggestions to debug or fix these. From processing rule perspective, setup looks good to me. None:Some campaign query string parameters are incorrectly categorized as “None” in the Marketing Channel Report instead of their actual marketing channel classification. When I analyze the breakdown of the Marketing Channel (“None”) report by Marketing Channel Detail, the result still shows “none,” and I am facing difficulty identifying the root cause.Direct:Within the Direct marketing channel, a few of our paid channels are recorded. Upon breaking down these channels by marketing channel detail, the landing page “pathname” is revealed. No further details available to debug furtherReferring Domain:Certain paid campaign query parameters are mistakenly categorized under “Referring Domain” instead of “paid search” in the Marketing Channel Report. When I further break down these parameters by Marketing Channel Detail, it displays sou

Hey folks, I'm a fresh face in the world of Adobe Analytics and thought, "Hey, what better place to get some wisdom than this awesome forum?" So, here I am with a pocket full of questions and a cup of curiosity. Ready to dive into the knowledge pool and make some new friends.Any seasoned Adobe Analytics pros out there willing to share their insights? Related to Entry Page dimensionI am running an ad campaign, I would like to know the traffic under this campaign, which landing page has the best performance. In that case, can I put "campaign name" as first dimension, and under the correspondent campaign put "entry page" as secondary dimension. How does Adobe Analytics get the names of entry page?I have some similar entry page rows, the difference between those rows is " " and "-". For example, "product item 1" and "prodoct-iten-1". Why will this happen? Can I consider them same one?Visualisation FlowI want to know what pages-viewed/flow of the traffic from my ad campaign a

I'm running a datafeed into Amazon S3 and am trying to run a parameter in one of the variables (Visit Number); I'm seeing a Page Name value in a numeric field (evar) and in the Time Stamp field I'm seeing text from another field as well.  Has anyone run into this?  Do you just exclude these anomalies? Or, is there a way to get to the root cause and troubleshoot to prevent further fields from needing to be excluded as the data base grows; potentially these anomalies COULD be symptoms of a bigger issue?

Watch the on-demand recording here.We all can agree that flawless customer journeys are at the heart of exceptional customer experiences and creating such experiences is much easier said than done. We often struggle to pinpoint exact journey friction points and fiddle with various metrics and visualizations to find them. The lead time to address these insights makes the process even more critical. This webinar aims at harboring Adobe Analytics data to its true potential to identify customer pain points and quickly address them. Join us to understand:Key concepts of ideal customer journeysHow to set up Adobe tagging to capture omnichannel user journeys (even with Adobe Analytics Standard license)Use Adobe plugins to capture crucial metrics during the flowUse calculated metrics and visualizations to understand journey falloutEngineer data to build advanced personalization strategies (including data science) Watch the recording featuring Adobe Analytics Champion, Isha Gupta, as she d

I have a single select list where I am firing an event and a serialized event.  Let's say that I have 4 items on this list. The end-user selects the first three options before finalising their choice as the third item in the single select list. On this occasion, what would be the value passed in the serialized event? The information of the first item on the list, second item on the list or the third item on the list?  Thanks in advance! 

On changing the scheduled time for different hours of the day still getting same error. 

I'm working in a grocery domain company, and we are trying to convert batch data to one tag. So for example I'm investigating for coupons & deals, when a user clicks on coupon click there will be single server call happening, as in for each user clicks example hundred then it shoots hundred server calls. Our idea is that all this hundred or so server calls(data) should shoot(trigger) when I or user goes to another page. how can this be implemented? Please let me know if you guys have any idea on this, any ideas are appreciated. Thank you.

Introduction In our increasingly interconnected world, currency conversion plays a vital role in both finances and international business transactions. Whether you are a retail customer, ecommerce customer, or banking finances for your global business, understanding how currency conversion works for at reporting tools is important. In this comprehensive guide, we will explore how Adobe Customer Journey Analytics (CJA) helps with currency conversion for global transactions.     Currency Conversion Overview Currency conversion refers to the conversion of monetary values from one currency to another within the context of online transactions or metrics. This provides a clearer understanding of their digital performance across different markets. With CJA’s currency conversion feature, customers can effortlessly combine multiple currency metric values tailored to various countries and convert to a single unified currency metric. This not only streamlines the process but also eradi

Is it possible to create segments in Adobe Analytics and then push them to Google Ads and Facebook? Is this only achievable through Audience Manager? The challenge we're facing is that we don't have Audience Manager. Are there alternative methods available? When I used Google Analytics, this process was referred to as Data Import, but I'm not sure what it's called in Adobe Analytics. Thanks in advance,