Adobe Analytics

We are working on a New App which works on reactNative Framework. Currently, the app provided me the deeplink link url for the android app and i am using deeplink tester to connect the app to Project Assurance. But the deeplink url is not working. What should be the correct syntax of generating the deeplink url for the app? Will be it different for reactNative vs native framework?

Hi Team I am using CJA (similar to Adobe Analytics)I have a day as a Dimension Breakdown based on Day, Visitor_ID, Asset_ID                                                               EventsFeb 1        Visitor_ID             Asset _IDFeb 2       Visitor_ID             Asset _IDFeb 3       Visitor_ID             Asset _IDFeb 4..      Visitor_ID             Asset _ID....Feb 28 (future date)   - I want to show the same breakdown to apply for the future dates as well, is there any way I can show thisThe metric I am using is events

I think a useful metric for analysis would be a version of a "bounce rate" that I can break out by page. But I need help figuring out how to calculate it. The standard Bounce Rate is at the visit-level, so breaking it out by page limits you to just the Bounces ÷ Entries. I would like to calculate how many people "bounced" off a page whether it was their entry page OR a page they navigated to. Another way of putting this: out of all Visits to a page, how many of those visits had only one hit on that page (the page load event). Here's how I'd use it in a table: Visits# of Visits w/ just one hit on this pagePage 1  Page 2  Page 3  

The UX update to the Adobe Analytics Workspace UI has removed functionality to right click "open in new tab" for Workspace, Admin, Components, etc in the tool bar. Has anyone else faced this issue? This has been a pain point for our team as we regularly work in multiple workspaces at once and or need to open new projects on the fly. The time it takes to open a blank tab, log in, and load a new blank workspace has diminished efficiency.

can anyone help me how to calculate the session and engagement Rate in Adobe. Am new to Adobe analytics. I was just exploring in workspace.

Hi,I know it's impossible to change report suite id's. However is this also true for virtual report suite id's? I don't see any options to change it inside the virtual report suite settings. Are these based on the original name when they are created or how are these decided?Thanks,Axel

Hello, So I'm reporting for a campaign in which I have a critical point in the user journey funnel for which I want to see the breakdown of people by marketing channels and typed/bookmarked arrivals. From my understanding, the sum of these two figures should equal the total visits to this page, but I am seeing a gap. Below we can see the gap: 13,002 - 6,979 - 5,769= 254 visits unaccounted for.                  The definitions of the validation landing page segment (1), organic segment (2) and validation landing page for typed/bookmarked (3) are as follows:Am I doing something wrong here? Is there any reason as to why we would see a gap here?

Hi!I admit "correctly" can mean different things depending on the use case. For my team, we want to understand a basic set up to use the tracking_code dimension to measure:Clicks (how many people clicked the link)How far did the user drill into our website (specifically, page views and what pages did the user look at after the initial click)Some background on our setup:We are using the ?cid= approach today in our emails, and are able to see how many people click a link using the Campaign Click Through metric. We are not sure how to determine what the user does next after an initial click. Do we need to store the CID value on our data layer and pass into an evar? Or, can we do this in default reporting by using other dimension/metrics?In our Admin set up, I noticed that the Tracking Code dimension is set to Expire After "Hit." Should this be extended to 1 week (or more) in order to see where the user is visiting on our site after clicking a ?cid= link?From this post, I too learned

Hi.  Is there a way to identify if a hit in the hit_data.tsv file is a late-arriving hit?  We currently do not receive late-arriving hits and we are assessing how our data loads will need to change if we enable this.  Thanks in advance.

W e are experiencing significant issues with data tracking in Adobe due to our cookie implementation. As a result, a large portion of our data dropped, making it unrepresentative of actual performance. This has raised growing concerns among stakeholders regarding the accuracy and reliability of Adobe data.As we need to ensure compliance, we are unable to make any changes to our cookie settings on our end. Given this constraint, could you advise if there is a solution to fix this? 

I am dealing with several types of data from Adobe Analytics, but discovered certain discrepancy.We are using CID with URL to track the campaign traffic. Now for two separate reasons I capture data in 2 different way.1st Way:Tracking Code ------- Unique Visitors 2nd Way:Tracking Code ------- Unique Visitors -------- Bounce Rate ------- Avg Time Spent Now I am seeing difference in "Unique Visitors" in 2 dataset. Numbers are less in 2nd way, is the difference is due to the separate parameters in 2 cases? Or there might be  some error in data?RegardsUtsav 

Hi there, We have a scenario where our email system and our AA instance are wildly off. I know comparing between two platforms always leads to issues however there is no trend whatsoever between the two systems. We decided to run a test, an email campaign that would only be sent to select internal users, and test on a multitude of devices, browsers etc. The email would contain a number of links to products and has unique campaign info that we can use to know that it is only our data. We found that all users using desktop were tracked as expected, so no issues there. However on mobile, only 3 of the 8 tests we did reached AA. In instances where we clicked on the email link from a mobile browser, seemed to reach AA ok. However, if we clicked on the links from outlook or gmail apps, there were more issues with receiving the data in AA. My question is - does anyone know of any issues surrounding email app clicks and how that works with AA tracking? The link clicks have opene

Hi,I'm using Azure (Legacy) for our data feed and we have a folder within our container. I don't see any setting to set the folder path. I tried to put "container/folder" in the container box but doesn't seem to work. Is there a way to set the path?  

I'm investigating a form issue where hitting the submit button triggers a form submission event even if the form is not submitted and we have a form error event fired right after. So in the debugger we see form submission event -> form error event in subsequent hits.I'm trying to isolate these instances by building a visit level segment, but I'm not sure if this working properly. Which option would fit best my requirement?All visit level, options:[Form success event exists] Then [Form error event exists][Form success event exists] Then within 1 Hit [Form error event exists][Form success event exists] Then within 1 Pageview [Form error event exists]I created a report using Form success event as the metric and compared these three segments.Questions:Is the "Then" operator on his own referring to subsequent hits or does it include scenarios where the second hit in the sequence happens at any point after the first one? So within the visit if visit level and for a  visitor at visito

Hello.  I am trying to clean up some of our data and in looking at it from the raw data field perspective, it appears that, particularly in non-US countries (though it happens here as well), most of the IP Addresses we are capturing (and copying into an eVar with a processing rule) are those of the ISP rather than Public IP and show thousands of visits/day to the IP.  The problem is that I can see there is a LOT of behavior that is not consistent with actual customer behavior and appears to be bots.  The only options for manually blocking bots is IP or User Agent.  These visitors also delete their cookies after each visit, creating more unique visitors than there are customers in the regions.  How can we block these or how can we get Public IP instead of ISP?  The biggest problem is that SOME of the visitors from the ISP address are legitimate customers and buying products, so we do not want to block those.  Thanks in advance.

Hi Team, We have request from our client saying that they want to track dynamic chat interaction to Adobe ana so that we can analyse on which page this chat is interacting more. 

Hi Team, I need suggestions on how to retrieve the incident status from the Salesforce API using Adobe Launch. What would be the best approach to achieve this? is there an alternative method that integrates well with Adobe Launch? Let me know if you want any refinements! 

Hi Team, We are storing user order history in Salesforce, we are required to fetch the logged-in user order total.   Please let me know is any way or extension available to pull the data from Salesforce.

Hello, I am performing checks on webpages that I manage to ensure that we have eVars and events firing to capture visit data. I have been recommended to use a number of different web add-ons but they all have no proved fruitful. Is there any advise on which tools I can use to better track eVars and events on webpages? Thank you all!

We are using webSDK for analytics tracking but we have click data disabled as it was causing double pageviews.Now since it's not enable it should not have data for exits.But I can see numbers in report when I am using exit metrics. I would like to understand, what's contributing to this data? and if that is correct? for me the numbers seems incorrect as in some case exits are same as visits.Any thoughts on this? 

My org has had a few instances of URL paths and/or page names changing globally, so I rely a lot on hit-level segments to replace dimension tables. Something I've noticed is that entries, and therefore bounce rate, does not act as expected in this scenario. When I use a segment that is hit-based with simple (URL = xx or URL = xx2) to combine the pre- and post-change URLs, it gives entries = visits. Looking at the same URLs in a dimension table, the entries is equal to the number of entries on that URL. I understand the mechanics behind why this is happening, technically each occurrence of URL = xx did have an entry, but that's not the entry I'm looking for if I'm using a hit-based segment. This behavior feels off to me and I'm wondering if (aside from creating my own bounce rate metric that doesn't rely on entries) there's a solution or workaround.