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aleber
aleber
Level 2
Jan 3, 2022 6:38 PM UTC
Solved

Issue with AEP debugger

Hi,

I'm experiencing some issues with AEP debugger for an Adobe Analytics implementation.

 

I'm able to work properly on localhost and see calls and events set by tagging, but I'm not able to see any call when code is deployed on the server.

Even if the events are properly fired to Adobe Analytics and I'm able to see the results on reports, no any logs is visible (see attached screen shots).

 

 

Anyone experienced the same issue?

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    yuhuisg
    yuhuisgAccepted solution
    New Participant
    Jan 6, 2022 5:32 AM UTC

    I noticed that this problem is happening with your dev report suite, suggesting that you're testing in your website's development environment.

    Does the same problem happen in production too?

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    6 replies

    yuhuisg
    yuhuisgAccepted solution
    New Participant
    Jan 6, 2022 5:32 AM UTC

    I noticed that this problem is happening with your dev report suite, suggesting that you're testing in your website's development environment.

    Does the same problem happen in production too?

    Translate
    yuhuisg
    yuhuisg
    New Participant
    Jan 4, 2022 8:49 AM UTC

    Are there any errors in your browser console?

    Translate
    aleber
    aleberAuthor
    Level 2
    Jan 4, 2022 10:25 AM UTC

    no any error

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    Kishore_Reddy
    Kishore_Reddy
    New Participant
    Jan 4, 2022 6:43 AM UTC

    Just a silly check, have you checked on incognito mode as well?

     

    Also, were you able to see network logs for Adobe Analytics over localhost page on normal window and incognito window?

     

    I'm thinking this must be an issue with browser's proxy.

    Translate
      aleber
      aleberAuthor
      Level 2
      Jan 4, 2022 7:47 AM UTC

      Hi,

      yes, I have the same issue with incognito mode.

      I'm able to see network logs

      Translate
      Kishore_Reddy
      Kishore_Reddy
      New Participant
      Jan 8, 2022 2:23 PM UTC

      Have you eventually found the root cause? just curious to know the issue.

       

      Thank you!

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