Issues Running Adobe Products In Multiple Chrome Tabs | Community
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thomasb89951253
thomasb89951253
Level 2
Aug 27, 2019 7:43 PM UTC
Solved

Issues Running Adobe Products In Multiple Chrome Tabs

Anyone else running into an issue where Analytics, Target, Audience, or any combination of Adobe products will either not load or will endlessly ask to login if there are multiple tabs of each open in Chrome?  For instance, my startup tabs in Chrome include Target, 3 specific Analytics workspaces, and Audience.  Typically, the Analytics tabs will not load, then I'm forced to login in each of those tabs, which then causes the Target and Audience tabs to redirect to the top level Marketing Cloud page. 

Has anyone else had this issue?  If so, were you able to remedy somehow?

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    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    Level 10
    Sep 3, 2019 2:56 PM UTC

    Yes, this is just because the authentication is organization based.

    As a workaround, the second organization should be run in the incognito window to let both windows work independently.

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    5 replies

    jantzen_b
    jantzen_b
    Employee
    Feb 3, 2021 10:38 PM UTC
    Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    Level 10
    Sep 3, 2019 2:56 PM UTC

    Yes, this is just because the authentication is organization based.

    As a workaround, the second organization should be run in the incognito window to let both windows work independently.

    Translate
      Balaji_V
      Balaji_V
      Level 4
      Aug 28, 2019 5:00 AM UTC

      Yes, I do access to multiple organization, we use to change the organization for it to work.

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        surajpatra2525
        Level 4
        Aug 28, 2019 4:32 AM UTC

        do you have access to multiple organizations. I have access to one of the training environment in analytics and sometimes i get routed to that where i have to change my organization for it to work

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          Balaji_V
          Balaji_V
          Level 4
          Aug 28, 2019 4:22 AM UTC

          Hi Thomas,

          I have checked opening various Adobe products like Workspace, Target & Audience in my Chrome, It's working fine.

          Please check your internet connectivity speed or address your network admin and try again.

          Thanks,

          Balaji

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