Known issue with Ad Hoc Analysis and Java 8 Update 71 | Community
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Gigazelle
Employee
January 27, 2016
Solved

Known issue with Ad Hoc Analysis and Java 8 Update 71

  • January 27, 2016
  • 2 replies
  • 1035 views

After a user upgrades to Java 8 Update 71, some users may not be able to see any dimensions, segments, or metrics:

[img]http://i.imgur.com/dEj4Mlg.png[/img]

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Best answer by Gigazelle

This is a compatibility issue between locale/font settings and Java's latest update. Until an update to ad hoc is released, use the following workaround:

  1. Go to Tools > Settings
  2. Click the Font and Locale tab
  3. Change the font and locale to <default>.
  4. Restart Ad Hoc Analysis.

A huge thank you to Kush Soni for the workaround. If it does not work for you, please reply to this thread.

2 replies

Gigazelle
GigazelleAuthor
Employee
January 29, 2016

The issue has been resolved internally. Once validated, it is expected to be publicly fixed during our next maintenance release, scheduled for February 18th 2016.

Gigazelle
GigazelleAuthorAccepted solution
Employee
January 27, 2016

This is a compatibility issue between locale/font settings and Java's latest update. Until an update to ad hoc is released, use the following workaround:

  1. Go to Tools > Settings
  2. Click the Font and Locale tab
  3. Change the font and locale to <default>.
  4. Restart Ad Hoc Analysis.

A huge thank you to Kush Soni for the workaround. If it does not work for you, please reply to this thread.