Low traffic data in Analytics report | Community
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New Participant
Nov 22, 2021 2:00 AM UTC
New

Low traffic data in Analytics report

In Analysis workspace reports we are seeing low traffic data but the customer does not want to see these data in reports.
We are seeing low traffic for Evar 26.

Can you change the threshold limits for Low traffic to include all data? Basically, we want to remove the threshold.

5 replies

VaniBhemarasetty
Employee
Nov 27, 2021 2:50 PM UTC

@jimmy777 Unfortunately, I cannot think of anything else, because once change has been made to the threshold , we will not be able to roll it back

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Jimmy777Author
New Participant
Nov 23, 2021 4:20 AM UTC

@vanibhemarasetty Customer wanted the threshold to be removed, not increased. Customer support has confirmed this is not possible.

Any suggestions how to get around this? 

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Level 2
Nov 22, 2021 6:55 AM UTC

@jimmy777 Please check the incident thread. Information has been shared ove there related to the incident : 211119-000036

 

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Jimmy777Author
New Participant
Nov 22, 2021 3:20 AM UTC

@vanibhemarasetty Customer has already raised a customer care ticket: 211119-000036

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VaniBhemarasetty
Employee
Nov 22, 2021 3:13 AM UTC

@jimmy777 Please raise a client care ticket to increase the threashold of the evar26, with all the details like , orgID, analytics company name, reportsuite ID

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