Marketing Channel Expiration vs Lookback window | Community
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Level 2
Mar 18, 2024 10:19 AM UTC
Solved

Marketing Channel Expiration vs Lookback window

Hi guys,

I want to ask maybe a simple question, but I am not sure I got it right.

We have 30 30-day Marketing channel expiration in the Report Suite settings. Does it mean that when I check the reporting, it only makes sense to look at the lookback windows of 30 days or less for different attribution models? Because everything above 30 days will not be attributed because of the expiration?

 

Thank you in advance,

Kate

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ezhil_raja
ezhil_rajaAccepted solution
Level 4
Mar 18, 2024 11:41 AM UTC

30 days expiration here means the time that you want to allow for the visitor’s previous activity on your site to be attributed to the first touch channel. If the visitor uses the site frequently, the engagement window will roll with them. They must be inactive for 30 days for the period to expire and channels to be reset. You can read more about it here.

2 replies

Josh__Stephens
New Participant
Mar 18, 2024 11:28 PM UTC

Using attribution IQ, you can set a longer lookback window.  There's a caveat to using attribution IQ.  If there aren't any marketing channel instances during the lookback period, you'll see a None category. 

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ezhil_raja
ezhil_rajaAccepted solution
Level 4
Mar 18, 2024 11:41 AM UTC

30 days expiration here means the time that you want to allow for the visitor’s previous activity on your site to be attributed to the first touch channel. If the visitor uses the site frequently, the engagement window will roll with them. They must be inactive for 30 days for the period to expire and channels to be reset. You can read more about it here.

Translate