Marketing Channel Processing Rule - template feature broken | Community
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120Feet
Level 3
Oct 16, 2015 2:26 AM UTC
Solved

Marketing Channel Processing Rule - template feature broken

The last time I needed to update the Marketing Channel Processing Rules for multiple RSs the template feature worked fine; this was several weeks ago.

Today it is broken.

I can select all RSs, select my template, but when I save the change to the 220 selected RSs, the product changes to state that the change was make to only 1 RS.

This is a real pain and ClientCare's solution of manually changing each RS separately isn't viable.

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jantzen_b
jantzen_bAccepted solution
Employee
Dec 15, 2020 8:02 PM UTC

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care

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3 replies

jantzen_b
jantzen_bAccepted solution
Employee
Dec 15, 2020 8:02 PM UTC

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care

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mikethompson1
Level 4
Oct 16, 2015 2:26 AM UTC

I submitted a ticket on this 5+ weeks ago and am still awaiting a fix.

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danoots
Level 3
Oct 16, 2015 2:26 AM UTC

Ahh... my ticket on this is only a week + old. Boy, they made me do a ton of process documentation before they logged the ticket though. Would've been nice if they'd checked for an existing ticket before making me jump through hoops.

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