Metric missing - Average Time Spent on Pages on the Site Content -> Pages Report list of metrics | Community
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david_chaplin
New Participant
September 29, 2016
Solved

Metric missing - Average Time Spent on Pages on the Site Content -> Pages Report list of metrics

  • September 29, 2016
  • 12 replies
  • 6167 views

Hi,

I am using Adobe Analytics v15.

According to the manuals and all the forums relating to the metric "Average Time Spent on Page" it should be available on the report @ Site Content -> Pages.

But, it simply does not appear on the list of available metrics.

Am I missing something here?

Thanks

Dave.

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Best answer by Gigazelle

Hi everyone, thanks for your input!

There's currently a bug open for this. It is still being discussed internally on how to best address it. If you would like to be updated on the status of the bug, create a ticket with Customer Care stating that you're missing Average Time Spent on Page, and mention bug AN-130920. The agent can tie your incident to the bug from there with minimal hassle.

It was mentioned that 'Average Time Spent per Visit' will give you similar data; the only difference is that if a page is viewed multiple times in a single visit, they are combined instead of separated. For example, If you spend exactly 1 minute on the following pages:

A > B > A > C > A

Average Time Spent per Visit should show 3 minutes for A, 1 minute for B, and 1 minute for C. Average Time Spent on Page would show 1 minute for A, B, and C. However, in the following example:

A > B > C > D > E

Average Time Spent per Visit and Average Time Spent on Page would be exactly identical. Hope this helps!

12 replies

andrew_r-GrfLbX
New Participant
October 10, 2016

Had a very unhelpful chat with Client Care who basically said this metric doesn't exist and to use average time per visit which is complete nonsense!

andrew_r-GrfLbX
New Participant
October 7, 2016

It's missing for me as well. Have checked my permissions etc can't find a reason for it disappearing