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alev1
alev1
New Participant
September 19, 2016
Solved

Misleading segment creation from Fallot report

  • September 19, 2016
  • 1 reply
  • 1289 views

Hi! 

I've a question: When creating a segment out of the fallout path, I actually DO NOT get the user journeys who abandoned this path, right? I automatically get only the successfull ones.

Example: I look at Fallout report for journey: Page A - Page B - Page C
When clicking "Create Segment From Fallout Path" I get a Visit segment with: Page A then Page B then Page C
ONLY user journeys including Page C will be displayed, right?

How to get BOTH of them? The ones that abandoned the process between Page A and B and the ones that continued until Page C?

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Best answer by Gigazelle

Hi Ale,

You would want to generate a separate fallout report with the partial journeys to get that data. You can also manually create those segments in the segment manager. Once you drag two elements in separate containers, you have a dropdown that contains "AND/OR/THEN". You'd want to select "THEN", which is the primary basis of sequential segmentation.

1 reply

Gigazelle
GigazelleAccepted solution
Employee
September 20, 2016

Hi Ale,

You would want to generate a separate fallout report with the partial journeys to get that data. You can also manually create those segments in the segment manager. Once you drag two elements in separate containers, you have a dropdown that contains "AND/OR/THEN". You'd want to select "THEN", which is the primary basis of sequential segmentation.

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