New versus Returning Visitors Report | Community
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robmorrow
Level 2
Mar 30, 2010 3:38 PM UTC
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New versus Returning Visitors Report

I recommend that Omniture enhance SiteCatalyst to include a New versus Returning Visitors Report. 

3 replies

carolyn23
Level 3
Apr 11, 2012 5:34 AM UTC

I absolutely agree.  See my ticket 120410-000127.  We want to be able to look at monthly unique visitors & say how many were cookies seen for the first time this month vs. a repeat from past months.  And then do the same on daily, weekly, etc.  Any time frame.  This should be a standard site catalyst report.  We want to understand what % of VISITORS are brand NEW for each time frame.

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richardthurman
Level 2
Apr 8, 2010 7:45 AM UTC

A new unique visitor (cookie) is only new one time.  The sense of "newness" should not be configurable.

 

If it's a new/repeat visitor report, the report should look at the cookie lifetime. 

 

Other milestones, like someone coming back in the last 60 days, are related to loyalty and engagement, not newness.

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nic_cm
Level 4
Mar 31, 2010 12:51 AM UTC

Hm, based on what Unique Visitor metric?

If we want conversion events in that report, it would be the "Visitors" metric :-/

 

Cookie lifetime?

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