New Warehouse UI not showing all my segments | Community
Skip to main content
dontIEEE
New Participant
Sep 15, 2023 3:57 PM UTC
Solved

New Warehouse UI not showing all my segments

Yesterday, without notice, the data warehouse UI changed.  In the process only 10 segments show up.  Where did all my other segments go?  How do I get them back?  They are all still in the components section under segments. 

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
leocwlau
leocwlauAccepted solution
New Participant
Sep 19, 2023 5:53 AM UTC

I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

View reply

6 replies

FarazHusain
FarazHusain
Employee
Sep 21, 2023 11:33 AM UTC

This is a bug, it has been notified to the engineering team, and they will be working on it. I believe the idea was to show only those segments for which users has access or are shared with the user but it seems it didn't work as expected. 

Translate
    Jennifer_Dungan
    Jennifer_Dungan
    Level 2
    Sep 21, 2023 1:23 PM UTC

    Thank you @farazhusain

     

    That helps give some clarity around what is happening 🙂

    Translate
      FarazHusain
      FarazHusain
      Employee
      Sep 26, 2023 12:02 PM UTC

      This should be fixed now. There were some bugs in the new UI that have been fixed.

      Translate
        leocwlau
        leocwlauAccepted solution
        New Participant
        Sep 19, 2023 5:53 AM UTC

        I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

        Translate
          Jennifer_Dungan
          Jennifer_Dungan
          Level 2
          Sep 19, 2023 1:03 PM UTC

          That sounds like a good possibility.. but I certainly hope not (as this would render "global" segments useless) 🙂 

          Translate
          Jennifer_Dungan
          Jennifer_Dungan
          Level 2
          Sep 15, 2023 11:32 PM UTC

          I don't have this interface yet... I bet it's being rolled out in batches...

           

          But this makes me wonder if this is connected to another issue today (they didn't mention a new interface) (https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/segment-does-not-appear-in-data-warehouse-request/m-p/619790)

           

          But they are also having issues with segments not appearing for them.... 

           

          If I were you, I would make sure to log a ticket with Client Care, if this is a bug related to a new rollout, they need to know about it ASAP.

          Translate
          Terms & ConditionsAccessibility statement

          Loading footer...