Not able to access Workspace to create reports | Community
Skip to main content
A
Ankit_EG
New Participant
March 30, 2023
Solved

Not able to access Workspace to create reports

  • March 30, 2023
  • 2 replies
  • 1408 views

Hi Team, One of colleague have the Administrator rights to Adobe Analytics, still cannot access to reports on workspace.

Under administrator section on https://adminconsole.adobe.com/ I can see 

Products -> Adobe Analytics,

Administrative Rights -> Product Administrator -> Adobe Analytics

these rights already given.

 

Any suggestions.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by VaniBhemarasetty

@ankit_eg  Can you please look into this doc and check if you had checked all the points

 

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

 

If you are still facing the issue, please reach out to client care to get the issue resolved

2 replies

yuhuisg
yuhuisg
New Participant
March 30, 2023

Having administrative rights is insufficient. Your colleague needs to be added to an Analytics product profile that has the "Analysis Workspace Access" permission. See https://experienceleague.adobe.com/docs/analytics/admin/admin-console/permissions/analytics-tools.html?lang=en

A
Ankit-Agarwal
New Participant
March 30, 2023

Hi, anything missing.. My account also have the same permissions. I can access to workspace

 

 

The below snapshot I took from adminconsole.adobe.com Under Products

 

Here for both Users and Admins, I can find his name and email address

 

 

VaniBhemarasetty
VaniBhemarasettyAccepted solution
Employee
March 30, 2023

@ankit_eg  Can you please look into this doc and check if you had checked all the points

 

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

 

If you are still facing the issue, please reach out to client care to get the issue resolved

Terms & ConditionsAccessibility statement

Loading footer...