Not able to access Workspace to create reports

Question

Hi Team, One of colleague have the Administrator rights to Adobe Analytics, still cannot access to reports on workspace.
Under administrator section on https://adminconsole.adobe.com/ I can see 
Products -> Adobe Analytics,
Administrative Rights -> Product Administrator -> Adobe Analytics
these rights already given.
 
Any suggestions.

VaniBhemarasetty · Accepted Answer

@ankit_eg Can you please look into this doc and check if you had checked all the points

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

If you are still facing the issue, please reach out to client care to get the issue resolved

yuhuisg · Answer

Having administrative rights is insufficient. Your colleague needs to be added to an Analytics product profile that has the "Analysis Workspace Access" permission. See https://experienceleague.adobe.com/docs/analytics/admin/admin-console/permissions/analytics-tools.html?lang=en

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