Order registrated on Analytics days later than my internal system | Community
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marceloc6865813
New Participant
Feb 3, 2020 12:59 PM UTC
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Order registrated on Analytics days later than my internal system

I have my analytics piece from Adobe registrating some Orders days later than my internal system. 

 

Is that something that happened with someone here? Any idea on why that happens?

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Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
Feb 14, 2020 2:53 PM UTC

First, check whether the orders are captured in real-time or onboarded. If the latter, that is the cause.

Then check the time zones the internal system and the report suite operate in. If they do not match, that is the cause.

1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
Feb 14, 2020 2:53 PM UTC

First, check whether the orders are captured in real-time or onboarded. If the latter, that is the cause.

Then check the time zones the internal system and the report suite operate in. If they do not match, that is the cause.

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