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Cottageman1
New Participant
June 13, 2016
Solved

PDF Export doesn't seem to work

  • June 13, 2016
  • 17 replies
  • 9396 views

I've created a number of reports in the new Analysis workspace.  Over the last few days, however, I have been unable to export them as PDF.  I get the 'success' message, but nothing ever arrives (and I have checked spam folder etc.)

Anyone else have this problem?

Thanks,

Chris

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    Best answer by andrew_r-GrfLbX

    No, issue has been resolved with the July MR and I'm now getting scheduled reports when I expect them

    17 replies

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    Cottageman1Author
    New Participant
    June 28, 2016

    Any updates on this?  I have requested PDF and CSV reports from Workspace yesterday (June 27) morning at around 7:00 am EST and they have not yet arrived - 28 hours later... Needless to say this makes it really hard to use this otherwise excellent tool for some common reporting stuff...

    andrew_r-GrfLbX
    andrew_r-GrfLbX
    New Participant
    June 22, 2016

    Sadly this hasn't been fixed yet :(

    ciriac_george
    ciriac_george
    New Participant
    June 17, 2016

    So nothing actually arrives when you export it as a pdf, unless you are taking about sending the file via email for which I apologize in advance smiley

    When you export the project as pdf you initially get this message.

    Post this step, you need to wait for some time to get a message which says that your project can now be downloaded.

    Once you click on the link (your project name), a pdf version opens in a different tab. But I think the download button here is broken. The file is saved in a unknown format.

    Workaround: Open the project is crome and press "ctrl+p" (print command). Select the destination as "save as pdf" and hit go.

    Works like a charm. Let me know how it goes.

      ciriac_george
      ciriac_george
      New Participant
      June 17, 2016

      So nothing actually arrives when you export it as a pdf, unless you are taking about sending the file via email for which I apologize in advance smiley

      When you export the project as pdf you initially get this message.

      Post this step, you need to wait for some time to get a message which says that your project can now be downloaded.

      Once you click on the link (your project name), a pdf version opens in a different tab. But I think the download button here is broken. The file is saved in a unknown format.

      Workaround: Open the project is crome and press "ctrl+p" (print command). Select the destination as "save as pdf" and hit go.

      Works like a charm. Let me know how it goes.

        TanmayMathur
        TanmayMathur
        Employee
        June 16, 2016

        Yeah you are right Andrew. Hopefully the delivery would function normally now. Do let me know your feedback. :) 

        andrew_r-GrfLbX
        andrew_r-GrfLbX
        New Participant
        June 16, 2016

        There are a number of issues including non delivery and delivery at wrong time to be fixed in the next maintenance release (today) under AN-125176.

        TanmayMathur
        TanmayMathur
        Employee
        June 16, 2016

        Hi Chris, 

        I have tried scheduling PDFs from workspace for the past few days and I an receiving them though not on time. Is it possible for the firewall to be a factor with you? 

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