Please submit this error id to Adobe Client Care for further diagnosis: 4d839bed-ec49-4bd5-a28a-23940bc3a509 | Community
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fcizmar001
New Participant
Apr 20, 2020 4:11 PM UTC
Solved

Please submit this error id to Adobe Client Care for further diagnosis: 4d839bed-ec49-4bd5-a28a-23940bc3a509

I tried to share a workspace with some of my colleagues and I received the following error message. Hope someone can help.

 

You do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: 4d839bed-ec49-4bd5-a28a-23940bc3a509

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Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
Apr 21, 2020 8:31 PM UTC

Maybe there was a temporary service outage. Try to share the project again.

If the error message persists, you can submit a ticket to Customer Care only if you are listed as a supported user. If you are not, then contact your Adobe administrators (they usually belong that user group) within the company and ask them to submit it for you.

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1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
Apr 21, 2020 8:31 PM UTC

Maybe there was a temporary service outage. Try to share the project again.

If the error message persists, you can submit a ticket to Customer Care only if you are listed as a supported user. If you are not, then contact your Adobe administrators (they usually belong that user group) within the company and ask them to submit it for you.

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