Problem with verification prompts in Ad Hoc

Has anyone else run into problems with the "Verify Your Identity" feature when trying to log into Ad Hoc? I've cleared all temporary files from Java, but for some reason Adobe won't accept the verification code that they send to my phone/email. As soon as the last digit of the six digit code has been typed in, the numbers all reset. I've put in a support ticket, but they weren't able to figure it out. Hoping that someone from the forums has a solution.