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Level 2
Apr 5, 2021 8:56 AM UTC
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Props renaming

Hi

So i changed the value of a prop, but all the data (new) is getting attributed to the original value. Any idea why that might be happening or is there any way to bypass this except using processing rules?

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yuhuisg
yuhuisgAccepted solution
New Participant
Apr 6, 2021 7:26 AM UTC

Have you verified your tag implementation, i.e. to ensure that the new value is indeed being tracked as expected?

12 replies

jantzen_b
Employee
Apr 6, 2021 6:51 PM UTC
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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yuhuisg
yuhuisgAccepted solution
New Participant
Apr 6, 2021 7:26 AM UTC

Have you verified your tag implementation, i.e. to ensure that the new value is indeed being tracked as expected?

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prernaAuthor
Level 2
Apr 7, 2021 6:56 AM UTC
@yuhuisg- I did verify it. As I mentioned- I can see that the instances are getting incremented, but to the old value, not the new one
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Employee
Apr 5, 2021 10:46 AM UTC

@arindamagarwal - It's likely we are missing something. Could you reach out to Adobe Client Care with the screenshot of the report and they will get back to you with an answer?

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Employee
Apr 5, 2021 10:34 AM UTC

@prerna What is meant by attribution here? If you were passing in s.prop1="prerna" and is now passing s.prop1="prerna1", the prop1 report will show "prerna1" since the time the change was implemented. The report for historical dates will still show "prerna". Likewise when you correlate with another variable.

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arindamagarwal
New Participant
Apr 5, 2021 10:38 AM UTC

@ ishans52004352- Ideally, yes, your prop1 reports should now show 'prerna1". Instead, all new instances of prop1 are still showing against 'prerna'. Even the new ones, is this the issue? 

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yuhuisg
New Participant
Apr 5, 2021 9:47 AM UTC

Renaming a prop (or an eVar or success event) won't change the values that are reported, even those values that had been tracked before the renaming.

Are you sure that the prop's name was the only thing that had been changed?

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prernaAuthor
Level 2
Apr 5, 2021 9:50 AM UTC
I changed the prop's value only (in custom code- s.prop=""); While i understand it would not change existing data attributions, shouldn't new data be attributed to the new value of prop? Even in the reports i see only the old value.
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