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adamgreco0
New Participant
February 11, 2010
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Real-Time Segmentation in SiteCatalyst

  • February 11, 2010
  • 23 replies
  • 21024 views

Currently, there is no way to do instant segmentation from within SiteCatalyst which is a real draw-back.  For example, if you want to make a segment of all Visits where a visitor purchased something or logged-in, the only way to do this is thourgh a DataWarehouse Request, an ASI slot or Discover since there will be Page Views already collected prior to when the visitor took the action (Purchase or Login).  This functionality is available in Google Analytics, but that is due to the fact that data is delayed by one day.  I would be ok with having the option to delay my data (i.e. 24 hours) to have this functionality.  Basically, there are many times when you want to wait until the entire Visit is dojne, before deciding which data set to send the data to.

 

Here is an example of why this is so critical.  Let's say you want to see all of your data by Purchasers vs. Non-Purchasers, but you only know if they are a Purchaser by seeing if at some point in the Visit they bought something. Currently, to do this, you have to use ASI or Discover to create separate data sets for each of these and if you have multiple geographies, you can have 10-50 ASI slots or Discover Segments to do this.  We need a way to build any segment on the fly in SiteCatalyst and see all historical data. A less elegant solution would be to give customers the option to delay processing (knowing they won’t get real-time data) and then allow them to apply a VISTA rule-like function to the data before it is processed.  The former is much better and seems to be the trend…I would much prefer building 40-50 segments that can be applied to all reports in SiteCatalyst than having to build 40-50 ASI slots.  Though this is available in Discover, not everyone has access to it and it is a hard tool to learn.  I  wouldn't need all of the functionality of Discover as part of this (i.e. infinite breakdowns)...

23 replies

kumararajak
New Participant
October 7, 2019

Gr8

benjamingaines2
Employee
April 7, 2011
Real-time segmentation is available in SiteCatalyst 15.
cisco_webteam
New Participant
March 15, 2011

Here are somethings that I like to see in SC15

- Retroactive segmentation, the ability to segment past data for a segment i define today.  HBX's active segmentation can do retroactive data for up to 90 days in the past, please match or beat that.

- Segment base on link clicks, url parameter, search keyword, exit link, frequency of visit, time on site, etc, basically every pieces of data available is segmentable.

kwatkins0
New Participant
March 5, 2011

Is SC 15 available to users? I only see 13.5 and 14 when I log in, and have received no communication about this release.

benjamingaines2
Employee
March 4, 2011

Just to be clear, SiteCatalyst-only users CAN define their own segments. You do not need to be a Discover or Data Warehouse user in order to create or apply segments to any report in SiteCatalyst 15.

benjamingaines2
Employee
March 4, 2011

How are you defining "on the fly?" What are you not seeing in SiteCatalyst v15 segmentation that you're expecting to see?

cisco_webteam
New Participant
March 4, 2011
From what I understand of version15beta, this feature is only partial implemented. As SiteCatalyst only user, I can't define on the fly segment.
cisco_webteam
New Participant
March 4, 2011
Even HBX has 'Active Segmentation', and it is a 8 year old tool. Is it really that difficult to add it to SiteCatalyst?
parezem
New Participant
December 7, 2010

Definetely missing the on the fly segmentation!

New Participant
August 25, 2010

Real-Time Segmentation is now available in the SiteCatalyst v15 Beta.  The feature allows users to easily apply a segment filter to SiteCatalyst reports.  Users can now apply segments created in Discover and Data Warehouse to reports in SiteCatalyst, with a set of default segments also provided for customers who do not have Discover or Data Warehouse