report builder

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I got this error:

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Report Builder

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The user Login process was unsuccessful, an invalid company was specified.

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OK

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Please help how to fix it?

Analytics

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jantzen_bAccepted solution

Employee

If you or anyone else is still experiencing this issue, please contact customer care so they can help you clear up any authentication issues.

jantzen_bAccepted solution

Employee

If you or anyone else is still experiencing this issue, please contact customer care so they can help you clear up any authentication issues.

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M

mmohadamAuthor

New Participant

Thank you Jeff.

Please let me know if there's any solution to this.

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J

JeffWr1

Employee

Thank you Musa38354026 I have moved your discussion to the Adobe Analytics forum. The community in this forum will be more familiar with the topic of your inquiry.

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M

mmohadamAuthor

New Participant

Hi Jeff, this is referred to Adobe Analytics.

I just realized there's a post similar as mine but the issue is not resolved. Perhaps this post could give someone an idea what issue I'm currently facing: Adobe Analytics

Let me know if you have any other questions

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J

JeffWr1

Employee

Musa38354026 I am sorry but what specific Adobe software or service is your inquiry in reference to?

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M

mmohadamAuthor

New Participant

Hi, sorry.. im using Adobe Report Builder v5.0.50 add-in for Microsoft Excel..

When I try to login to Report Builder I see the following error: