Report Builder error "User login process was unsuccessful" | Community
Skip to main content
reportbuilderfan
New Participant
Feb 17, 2021 8:25 PM UTC
Solved

Report Builder error "User login process was unsuccessful"

Hello, just installed RB 64-bit on Windows 10 / Excel 2016 (also both 64-bit).

My credentials and permissions are correct, but getting the error "User login process was unsuccessful"

Tried un-installing, re-installing, tried different versions of Excel and RB

Please help!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
amgupAccepted solution
Level 7
Feb 18, 2021 5:12 PM UTC

@reportbuilderfan  Can you please check if you have 'Web Service' access in you product profile from Admin Console? If not than please ask you system administrator to assign that permission in the product profile.

View reply

2 replies

amgupAccepted solution
Level 7
Feb 18, 2021 5:12 PM UTC

@reportbuilderfan  Can you please check if you have 'Web Service' access in you product profile from Admin Console? If not than please ask you system administrator to assign that permission in the product profile.

Translate
reportbuilderfanAuthor
New Participant
Feb 18, 2021 5:27 PM UTC
This fixed it! Thank you so much!
Translate
Terms & ConditionsAccessibility statement

Loading footer...