Report Suite Dropdown Missing on Multiple Pages | Community
Skip to main content
KyleViz
Level 2
Feb 23, 2023 5:22 PM UTC
Solved

Report Suite Dropdown Missing on Multiple Pages

When going to the Tools > Data Warehouse page or the Admin > Exclude By IP page, we no longer see the report suite dropdown in the top right of the page. This prevents us from knowing what report suite we are using and changing to others. Is this a known issue currently?

 

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Feb 27, 2023 2:42 PM UTC

Dear @kyleviz ,

Seems like a cache issue or a bug.

Try clearing your cache and loading it in an incognito to verify. If it is still persisting, raise a ticket with Customer Care.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

 

4 replies

KyleViz
KyleVizAuthor
Level 2
Feb 27, 2023 2:51 PM UTC

It is thankfully showing for me this morning without having done anything.

Translate
PratheepArunRaj
PratheepArunRajAccepted solution
New Participant
Feb 27, 2023 2:42 PM UTC

Dear @kyleviz ,

Seems like a cache issue or a bug.

Try clearing your cache and loading it in an incognito to verify. If it is still persisting, raise a ticket with Customer Care.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

 

Translate
mubarakd5726232
Level 4
Feb 23, 2023 7:52 PM UTC

Thank you, thought I was going mad in not seeing an obvious way to select the report suite for a data warehouse request when I was sure i'd done so previously !. 

Translate
mubarakd5726232
Level 4
Feb 27, 2023 3:13 PM UTC

Showed up for me the following day .. so suspect Adobe spotted and fixed.
ps. Had tried across multiple devices/browsers.

Translate