Revenue getting associated to 'unspecified' bucket in Adobe

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Hi,

We have adobe analytics linked to our email channel. We are seeing 50% of our revenue be associated with 'unspecified' campaign instead of real campaigns. Has anyone faced this?

Analytics

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khurshidAccepted solution

Employee

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.

jantzen_b

Employee

Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?

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khurshidAccepted solution

Employee

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.

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S

SmukherjeeAuthor

New Participant

How do I check if campaign variable is being set every time? We suspect visit is breaking when the user moves from the website to the ecommerce site. Is there a way to fix that?

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isinha

Employee

Could you please check the expiration of the Tracking Code variable in the report suite settings? Perhaps there are many Hits where revenue is fired in the product string along with a purchase event without any Tracking Code value (persisting).

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SmukherjeeAuthor

New Participant

It is set to a week which is the default

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