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giuliams
giuliams
New Participant
October 16, 2015
Solved

Rule Based Classification not working any more

  • October 16, 2015
  • 4 replies
  • 1613 views

Hi!
I created some new rules in the last 2 weeks and - even if they are correct - they are not correctly splitting the fields.
It's happening the same with some rules I created some months ago. They used to work and with new values they are not working any more.

Anyone with the same issue?

Thanks! 

giulia

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Best answer by drewa64795483

Yep - have a ticket with Client care and they have advised that it is a bug and it is with Engineering.

Response from Client Care on the 6th:

This issue has been logged as a bug. The engineering team is working to fix this issue.
We will keep you updated with the progress.

4 replies

giuliams
giuliamsAuthor
New Participant
October 16, 2015

Thanks!! yes

warrensander
warrensander
New Participant
October 16, 2015

Will all customers be advised when this is fixed to manually classify anything that slipped through during the 'bug' or will engineering re-process everything from the bug start date for all classification rules?

drewa64795483
drewa64795483Accepted solution
New Participant
October 16, 2015

Yep - have a ticket with Client care and they have advised that it is a bug and it is with Engineering.

Response from Client Care on the 6th:

This issue has been logged as a bug. The engineering team is working to fix this issue.
We will keep you updated with the progress.
M
moiraf80859445
New Participant
October 16, 2015

I get the same issue.

The classifications with rule builder are not working fine, I show items not classified.

This seems to be a bug from few days.

 

Moira

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