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stuti_jain
stuti_jain
New Participant
August 24, 2016
Solved

Seeing call related data in Adobe Omniture

I have a table of data - which has Adobe visitor ID mapped to call center data (call time, call duration etc). How can I view this data in Adobe SiteCatalyst or Omniture?

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TanmayMathur
TanmayMathurAccepted solution
Employee
August 26, 2016

Hi Stuti,

Thanks for reaching out to the community. 

If you want to upload offline data into analytics you can make use of Data Sources. Here you would find all the information related to it - https://marketing.adobe.com/resources/help/en_US/sc/datasources/

You would need admin privileges to work on it. Let me know if this solves your query. Thanks!

Tanmay

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1 reply

TanmayMathur
TanmayMathurAccepted solution
Employee
August 26, 2016

Hi Stuti,

Thanks for reaching out to the community. 

If you want to upload offline data into analytics you can make use of Data Sources. Here you would find all the information related to it - https://marketing.adobe.com/resources/help/en_US/sc/datasources/

You would need admin privileges to work on it. Let me know if this solves your query. Thanks!

Tanmay

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