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New Participant
February 11, 2018
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Segment exclude page refresh or URL no-changes

  • February 11, 2018
  • 14 replies
  • 4828 views

Good day everyone,

Is there anyway to create segment to: all traffic include (or exclude) visit same page URL when user enter site? To me it means exclude page refresh.

For example, user enter website on page A: URL http://www.website.com/a.html

Then I would like to create a segment include traffic to all other pages except page A (http://www.website.com/a.html) on next hit/pageview.

Visit 1: Enter/Landing on Page A > refresh page=======>Not include in segment

Visit 2: Enter/Landing on Page A > Click anchor (URL changes to: http://www.website.com/a.html#click)=======>Include in segment

Visit 3: Enter/Landing on Page A > Click on a JS button called another APP=======>include in segment

Visit 4: Enter/Landing on Page A > Page B (URL is changed)=======>Include in segment

Please help advise.

Thank you.

H

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Best answer by Gigazelle

With your current requirements, this segment definition you posted actually fits perfectly:

Excluding Single Page Visits in the segment definition aren't needed since you're already excluding them with 'hit depth is greater than 1'.

14 replies

Gigazelle
GigazelleAccepted solution
Employee
February 26, 2018

With your current requirements, this segment definition you posted actually fits perfectly:

Excluding Single Page Visits in the segment definition aren't needed since you're already excluding them with 'hit depth is greater than 1'.

H_LAuthor
New Participant
February 24, 2018

Hello Gigazelle,

Thanks for your reply.

What I want to exclude is the reload/bounce on the entry page/landing page only.

Which means, in a visit, if user refresh page or exit once enter website, then will be excluded, but if user visited another page or clicked any other link, then refresh page, this is fine.

E.g.:

Exclude: Enter Page A > Exit

Exclude: Enter Page A > refresh > Exit

Not Exclude: Enter Page A > refresh > Page B > Exit

Not Exclude: Enter Page A > Page B > Refresh > Exit

Not Exclude: Enter Page A > Click a button > Exit

So your suggestion works well in most situation, but since there are some buttons and links are not to "page" on our enter page, I'll add one more based on your and urs.boller's suggestion:

Do you consider this makes sense?

Thanks.

H

Gigazelle
Employee
February 23, 2018

This should do the trick nicely:

Source image file 10039 not available

If you want to exclude entire visits where a reload happened, you can swap the container from 'hit' to 'visit'.

H_LAuthor
New Participant
February 23, 2018

Hello urs.boller,

Thanks for your reply. But it seems to me your suggested definition means: the visit hit depth = 1 only.

As I checked this document, the 1st page view is hit depth=1

Hit Depth :

Hit Depth

The depth of the page in a Visit to which customers to your site browse. Let's say a customer views Page A, B and then C in a single visit. Pages A, B, and C have a hit depth of 1, 2, and 3, respectively.

Following one segment will exclude all visits without click, without reload. So I think this will be better?

Thanks.

H

Urs_Boller
New Participant
February 23, 2018

Hi H_L

Hit Depth = 1 means first hit of a visit. so the segments checks if the user had a hit and the no bounce on the second page view (assuming your first hit is always a page view)

H_LAuthor
New Participant
February 23, 2018

Heelo urs.boller,

May I know why "hit depth equals 1" ?

Please kindly clarify.

Thanks.

H

H_LAuthor
New Participant
February 23, 2018

Hello Gigazelle,

This would very helpful, I forgot the "hit" level, however, I need to exclude all the bounce traffic as well.

So in fact, we want to exclude all "invalid" traffic after enter, for example:

Bounce, reload

Once user take any action after enter website, e.g.: click any icon/button/link, this will be the "valid" traffic.

Thanks for your reply.

H

Urs_Boller
New Participant
February 22, 2018

Gigazelle​ your segment would exclude only some hits, not the whole visit

@H_L did you try a segment like this:

“visit“: { „hit depth equals 1“ THEN (within 1 page view) „reload does not exists“ }

this should show you all visits where the user had no reload after the first hit.

Gigazelle
Employee
February 22, 2018

This should work, right?

Source image file 10036 not available

The red container means exclude.

PratheepArunRaj
New Participant
February 12, 2018

Dear H_L,

Include an "AND" condition with Entry Page equals A and Previous Page not equals A. If you have Previous Page, Reloads are not needed.

For Page Refresh, the Previous Page will be same and thus it will be excluded by the above segment.

Thank You

Arun