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spurthi.gunadhara
New Participant
Aug 19, 2020 11:26 AM UTC
Solved

Segments not visible in Power BI Desktop

I have successfully connected Adobe Analytics to my Power BI Desktop. However, I am unable to see my Adobe segments in Power BI. How could I resolve this?

 

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kainthAccepted solution
Level 6
Aug 20, 2020 6:32 AM UTC

Hi @spurthi.gunadhara ,

If you have recently added some new segments that are not appearing Power BI then I would like to inform you that the new segments take some time to appear in the Power BI. However, if none of the segments are appearing in the Power Bi then it seems to be permission related issue. Please make sure that you have the Web Service Access to be able to access the segments & calculated metrics. You can also refer to the below link if that helps.

Link: https://community.powerbi.com/t5/Desktop/Adobe-Analytics-Connector-Unable-to-pull-segments/td-p/889295

Hope this helps.


Regards,

Abhinav

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11 replies

Vikrantarora25
Level 2
Feb 9, 2021 11:58 AM UTC

Please clear cache in your PBI desktop, all segments will show.

 

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    user03649
    New Participant
    Jan 18, 2022 3:52 PM UTC

    thank you, this worked for me. 

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    jantzen_b
    jantzen_b
    Employee
    Sep 16, 2020 6:45 PM UTC
    Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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    kainthAccepted solution
    Level 6
    Aug 20, 2020 6:32 AM UTC

    Hi @spurthi.gunadhara ,

    If you have recently added some new segments that are not appearing Power BI then I would like to inform you that the new segments take some time to appear in the Power BI. However, if none of the segments are appearing in the Power Bi then it seems to be permission related issue. Please make sure that you have the Web Service Access to be able to access the segments & calculated metrics. You can also refer to the below link if that helps.

    Link: https://community.powerbi.com/t5/Desktop/Adobe-Analytics-Connector-Unable-to-pull-segments/td-p/889295

    Hope this helps.


    Regards,

    Abhinav

    Translate
      spurthi.gunadharaAuthor
      New Participant
      Aug 20, 2020 8:14 AM UTC
      Hi @kainth,
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      absm82288325
      New Participant
      Aug 19, 2020 7:16 PM UTC

      If you are not an Admin, you will need to be added to the Web Services Access group within your implementation in order to see them.  Please see the following Adobe support doc:

       

      https://helpx.adobe.com/analytics/kb/integrate-adobe-analytics-with-power-bi.html

       

       

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