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neils44788945
neils44788945
New Participant
October 24, 2017
Solved

Send a Data Warehouse request via sFTP

  • October 24, 2017
  • 3 replies
  • 2134 views

As per the documentation, to send a Data Warehouse request via sFTP, I must first "Obtain the authorized_keys file by having one of your organization's supported users contact Customer Care"

How do I contact customer care to receive this file?

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Best answer by Kaushalendra

Hi neils44788945​,

PFA the authorized keys to be used for sFTP connection.

3 replies

I
iprospectt38068
New Participant
December 15, 2017

Hi Kaushalendra,

We are trying to export  the report to a sftp location too, Can we just use the authorization_keys file you have uploaded here? Or does every user have a different file?

Thanks!

andylunsford1
andylunsford1
New Participant
October 30, 2020
@ipropsectt38068 I was provided the same keys as the ones linked in this ticket from Customer Care. You could try utilizing the ones provided in this ticket and if you run into issues open a ticket with Customer Care.
Kaushalendra
KaushalendraAccepted solution
Employee
October 24, 2017

Hi neils44788945​,

PFA the authorized keys to be used for sFTP connection.

    N
    nikitaf2673776
    New Participant
    October 24, 2017

    If you know who your Adobe account rep is, it may be easier to go through them. Otherwise you can contact Client Care via email at clientcare@adobe.com

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