'Share with anyone' link in Adobe Workspace not working | Community
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Level 2
Jan 31, 2024 10:53 AM UTC
Solved

'Share with anyone' link in Adobe Workspace not working

Our team is experiencing this issue since the last 2 days.

The "share with anyone" link does not load a project when opened in browser. Is anyone experiencing this?

 

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Level 2
Jan 31, 2024 6:22 PM UTC

As a bug, this should be logged as a Client Care ticket (it will be seen much quicker by the people who work on fixing issues)... However, I understand the need to commiserate on the issue, and get some moral support on the issue.

 

I would imagine that this is already in the queue for the engineers, but if you want updates on the fix, having a ticket with support will allow them to keep you informed of the progress. I am hopeful that this should be fixed soon, as this is a major piece of functionality.

 

 

11 replies

Jennifer_Dungan
Jennifer_DunganAccepted solution
Level 2
Jan 31, 2024 6:22 PM UTC

As a bug, this should be logged as a Client Care ticket (it will be seen much quicker by the people who work on fixing issues)... However, I understand the need to commiserate on the issue, and get some moral support on the issue.

 

I would imagine that this is already in the queue for the engineers, but if you want updates on the fix, having a ticket with support will allow them to keep you informed of the progress. I am hopeful that this should be fixed soon, as this is a major piece of functionality.

 

 

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curtis_pond
Level 3
Jan 31, 2024 6:32 PM UTC

Thank you! I raised a ticket right after I responded. We'll see, but agree that this is likely something that will be back up and running soon.

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Employee
Jan 31, 2024 7:00 PM UTC

Hi everyone!

This is a recently reported issue being worked by Engineering under AN-339600 - Share With Anyone Links Expiring.

 

I will try to update this thread once I hear back that the issue has been resolved.

Sincerely,

Ali

 
 
 
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curtis_pond
Level 3
Jan 31, 2024 5:58 PM UTC

Hi

We are also experiencing this issue. Does anyone know if Adobe is fixing?

Curtis

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