Support IPv6 Addresses within Adobe Analytics | Community
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Level 4
Apr 14, 2020 1:37 PM UTC
Approved

Support IPv6 Addresses within Adobe Analytics

As a larger share of internet traffic shifts towards IPv6 addresses it is crucial that Adobe supports modern data collection methods.

This issue was raised nearly three years ago and in that time it appears the documentation has consistently referenced "Adobe plans to support IPv6 addresses in the future. However, a target date has not been released yet".

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/anyone-know-when-ipv6-will-be-supported-in-adobe-analytics/qaq-p/284903

One specific use case is that many analytics customers integrate with mParticle.  mParticle forwards the users IP address to Adobe Analytics, and as many as 60% of site visitors end up being allocated to mParticle's AWS server locations as the users forwarded IP address is a v6 format rather than v4.

14 replies

New Participant
Mar 28, 2024 5:15 PM UTC

Update?  2024 is calling and wants IPv6.  This thread is now four years old.

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eric-hansen-wgu
Level 2
Sep 6, 2023 6:43 PM UTC

IPv6 adoption in the US is at ~50% now ( https://www.google.com/intl/en/ipv6/statistics.html#tab=per-country-ipv6-adoption ). It seems like we've hit a critical mass for implementation of a solution, especially since geolocation for IPv6 should be much greater.

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New Participant
Oct 13, 2022 12:02 AM UTC

Hi @shayoreilly !

 

Can you confirm if right now Adobe Analytics does receive data from IPv6 users (but does not capture the IP)? 

 

Or are their visits(sessions) not captured at all and their occurrences wouldn't be part of the analytics?

 

Thank you!

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ShayOReilly
Employee
Aug 25, 2022 10:22 PM UTC

@mhurley22 @user02531 Apologies for not responding sooner. We are actively working on IPv6 support and have started with early tests. At this point we still don't have a confirmed date as this impacts our whole ecosystem and we have not addressed all of the various connections. Given the additional work needed and our desire to avoid changes over the peak holiday season, we are expecting to be able to provide support in 2023. 

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New Participant
Jul 26, 2022 4:35 PM UTC

@shayoreilly @shayoreilly any update on this? Perhaps by end of CY2022?

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Level 2
Mar 2, 2022 5:08 PM UTC

@shayoreilly  any update on this?

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New Participant
Dec 19, 2021 6:07 AM UTC

Hi , Any update on this or a work around until ipv6 is supported?

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ShayOReilly
Employee
Aug 10, 2021 8:44 PM UTC

We are continuing to work on this but at this point do not have a confirmed date for release.

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New Participant
Jul 27, 2021 2:08 PM UTC

any update on IPv6 timeline?

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ShayOReilly
Employee
Feb 10, 2021 5:26 PM UTC
No text available
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