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Level 2
November 1, 2024
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Tips for CJA Certification

Hi everyone, could someone give me advice on how to pass the CJA Business Practitioners certification? Any documentation or additional topics I can read about are extremely important to me.

MandyGeorge
MandyGeorgeAccepted solution
New Participant
November 1, 2024

The best thing to do to start is go to the page for the cert exam: https://certification.adobe.com/certification/customer-journey-analytics-business-practitioner-professional?%2Fcertification%2Fcustomer-journey-analytics-business-practitioner-professional

 

It has links to the exam info, practice tests, a prep guide, and other resources. 

 

If you want other sources, Eric Matisoff just published a course on LinkedIn about CJA  https://www.linkedin.com/learning/adobe-customer-journey-analytics

 

Studying all the materials isn't enough though, make sure you get lots of hands-on practical experience using CJA. Using the tool every day is better than studying any guide (doing both is best). Also talk to other users, ask questions about features you don't understand, and read others questions and comments.

2 replies

MandyGeorge
MandyGeorgeAccepted solution
New Participant
November 1, 2024

The best thing to do to start is go to the page for the cert exam: https://certification.adobe.com/certification/customer-journey-analytics-business-practitioner-professional?%2Fcertification%2Fcustomer-journey-analytics-business-practitioner-professional

 

It has links to the exam info, practice tests, a prep guide, and other resources. 

 

If you want other sources, Eric Matisoff just published a course on LinkedIn about CJA  https://www.linkedin.com/learning/adobe-customer-journey-analytics

 

Studying all the materials isn't enough though, make sure you get lots of hands-on practical experience using CJA. Using the tool every day is better than studying any guide (doing both is best). Also talk to other users, ask questions about features you don't understand, and read others questions and comments.

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New Participant
February 9, 2025

Hi Mandy,

 

How can I get a hands-on practical experience using CJA?

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