Tracking in incognito mode | Community
Skip to main content
AllaOmelchenko
Level 2
Sep 27, 2021 11:09 AM UTC
Solved

Tracking in incognito mode

I wanted to confirm what exactly is happening when user is browsing in the incognito mode. I can't see any analytics calls fired which would be expected but I wanted to confirm that tracking is blocked. 

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    yuhuisg
    yuhuisgAccepted solution
    New Participant
    Sep 27, 2021 2:57 PM UTC

    In general, if you don't see any network requests to your AA tracking server, then it's a very good chance that tracking isn't occurring.

    From my experience, tracking is blocked in private windows in Firefox, Edge and Brave when using the browsers' default settings. Tracking should still work with Chrome's private windows.

    View reply

    4 replies

    yuhuisg
    yuhuisgAccepted solution
    New Participant
    Sep 27, 2021 2:57 PM UTC

    In general, if you don't see any network requests to your AA tracking server, then it's a very good chance that tracking isn't occurring.

    From my experience, tracking is blocked in private windows in Firefox, Edge and Brave when using the browsers' default settings. Tracking should still work with Chrome's private windows.

    Translate
      AllaOmelchenkoAuthor
      Level 2
      Oct 4, 2021 2:21 PM UTC

      Thanks. That was useful. Interesting as I don't see any tracking calls sent from Chrome in the incognito mode. Following your answer it seems nothing is sent to Adobe. 

      Translate
      yuhuisg
      yuhuisg
      New Participant
      Oct 4, 2021 3:22 PM UTC

      Do you have any browser extensions that might be blocking the tracking calls? E.g. ad blockers, Ghostery...?

      Translate
      Terms & ConditionsAccessibility statement

      Loading footer...