Unable to export or schedule a report in Workspace Apr 26, 2024

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I'm currently unable to Export files or Schedule file export in Adobe Analytics Workspace.

Share > Export file

Share > Schedule file export

After I select either option I get a never ending spinning circle. Please advise.

Analytics

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FarazHusainAccepted solution

Employee

Yes, actually there was a ongoing issue with scheduled reports. The fix has been deployed, it should work as expected now.

artd90781538Author

New Participant

Export and Schedule both appear to be working properly now. Maybe it was related to the scheduled maintenance that is now complete.

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Krishna_Musku

New Participant

@artd90781538 It's fixed now. But the above maintenance shouldn't impact me, as it is APAC region maintenance and I am in Americas region. Anyway, it's got fixed now!

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FarazHusainAccepted solution

Employee

Yes, actually there was a ongoing issue with scheduled reports. The fix has been deployed, it should work as expected now.

Translate

Krishna_Musku

New Participant

@artd90781538 I think this is an issue from adobe side, I am also seeing the same. Never ending spinning circle and i can't go back from it. I have to reload it to go back to the project. I didn't see anything related to it in system status. Filing support ticket with Adobe.

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artd90781538Author

New Participant

thank you

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