Unable to export or schedule a report in Workspace Apr 26, 2024 | Community
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artd90781538
New Participant
April 26, 2024
Solved

Unable to export or schedule a report in Workspace Apr 26, 2024

  • April 26, 2024
  • 2 replies
  • 1062 views

I'm currently unable to Export files or Schedule file export in Adobe Analytics Workspace.

Share > Export file

Share > Schedule file export

After I select either option I get a never ending spinning circle. Please advise.

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Best answer by FarazHusain

Yes, actually there was a ongoing issue with scheduled reports. The fix has been deployed, it should work as expected now.

2 replies

artd90781538
New Participant
April 26, 2024

Export and Schedule both appear to be working properly now. Maybe it was related to the scheduled maintenance that is now complete.

 

Krishna_Musku
New Participant
April 26, 2024

@artd90781538 It's fixed now. But the above maintenance shouldn't impact me, as it is APAC region maintenance and I am in Americas region. Anyway, it's got fixed now!

FarazHusain
FarazHusainAccepted solution
Employee
April 26, 2024

Yes, actually there was a ongoing issue with scheduled reports. The fix has been deployed, it should work as expected now.

Krishna_Musku
New Participant
April 26, 2024

@artd90781538 I think this is an issue from adobe side, I am also seeing the same. Never ending spinning circle and i can't go back from it. I have to reload it to go back to the project. I didn't see anything related to it in system status. Filing support ticket with Adobe.

artd90781538
New Participant
April 26, 2024

thank you